Privacy Policy Statement

Falmouth Tides collects personally identifiable information such as the guest’s name, postal address, e-mail address, telephone number, gender, age, number of children, personal interests, credit card information, the type of services or products ordered or purchased, and the date of the order or purchase.

Falmouth Tides collects this personal information when a guest registers on its Website. Falmouth Tides may also use a guest’s personal information for “Operational Uses” such as to complete transactions requested by a guest or to send administrative communications about a guest’s account. 

If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company’s services for the sole purpose of email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

Personal information may/will be shared with a third party involved in supplying a guest with the services that have been purchased, only to the extent necessary to effect the supply and the processing of the transaction.

Personal information may be shared with a third party retained by Falmouth Tides to perform functions on its behalf such as handling of reservations, data processing or storage, guest surveys or research, or to evaluate a customer’s credit worthiness or in order to collect a customer’s account.

Falmouth Tides may use a guest’s personal information to send the guest promotional materials about our goods and services, including special offers and promotions. (Falmouth Tides will not share your e-mail address with third parties for promotional purposes, except by permission.) Falmouth Tides promotional materials may accompany delivery of products or services specifically ordered by the guest. Promotional materials may be sent to a guest by postal mail, e-mail or other means. A guest may opt out of receiving these communications.

Falmouth Tides will disclose personal information when it believes in good faith that such disclosures (a) are required by law, including to comply with a court order or subpoena, or (b) will help to: enforce its Terms of Use; enforce promotions; protect a guest’s safety or security; and/or, protect the safety and security of its Websites, Falmouth Tides, and/or third parties.

Additionally, Falmouth Tides will not collect, use or disclose a guest’s personal information for any other purpose than those identified above, except with the guest’s consent; will protect the guest’s personal information with appropriate security safeguards; will take appropriate steps to protect the confidentiality of the guest’s personal information when dealing with third parties; and will strive to keep the guest’s personal information as accurate and up-to-date as is necessary for the purposes identified above.

This privacy policy is subject to change without written notice to former or current guests.